Clients

Terms and Conditions

1. Acceptance of the Agreement

The use of the services provided by DUPLIKA implies the full and unreserved acceptance of each and every one of the Terms and Conditions expressed herein. If the User does not agree with these provisions, they must refrain from using the Website and the services.

2. Legal Capacity

The services are only available to persons who have the legal capacity to contract. In Argentina, this typically refers to individuals of legal age (18+) or legally constituted entities.

3. Modification of Terms

DUPLIKA reserves the right to modify these Terms and Conditions at any time. Modifications will be effective immediately upon publication on the Website. It is the User’s responsibility to review these terms periodically.

4. Service Description and Usage

  • Permitted Use: Services must be used for lawful purposes only. The transmission, storage, or presentation of any information, data, or material that violates any local or international law is prohibited.

  • Prohibited Content: This includes, but is not limited to: copyrighted material without permission, material threatening or obscene, or material protected by trade secret.

  • Resource Usage: Users may not consume excessive server resources (CPU, RAM, Network) that adversely affect other users on shared platforms.

5. Billing and Payments

  • Payment Obligations: All services are prepaid. The User agrees to pay the agreed-upon price for the selected service plan.

  • Suspension for Non-Payment: If an invoice is not paid by the due date, DUPLIKA may suspend the service.

  • Termination and Data Deletion: (Note: As per your update) If the account remains unpaid for 70 days past the due date, DUPLIKA reserves the right to permanently delete all information, files, and emails hosted on the server without further responsibility.

  • Late Fees: Late payments may incur administrative interest charges.

6. Refund Policy (Money-Back Guarantee)

  • DUPLIKA offers a 30-day money-back guarantee for new hosting accounts.

  • Exclusions: The refund does not apply to domain name registrations, renewals, or transfers, as these are non-refundable third-party costs. Payment processing commissions (e.g., PayPal or credit card fees) are also excluded from the refund.

7. Backups and Data Loss

  • While DUPLIKA performs routine backups for its own disaster recovery purposes, the User is ultimately responsible for maintaining their own independent backups of all data.

  • DUPLIKA shall not be held liable for any loss of data, regardless of the cause.

8. Limitation of Liability

DUPLIKA provides services “as is” and “as available.” DUPLIKA does not guarantee that the service will be uninterrupted or error-free. Under no circumstances shall DUPLIKA be liable for direct, indirect, or incidental damages resulting from the use or inability to use the services.

9. Technical Support

Support is provided through the channels specified on the website (tickets, email, etc.). DUPLIKA limits its support to the hosting infrastructure and does not provide support for third-party software coding, web design, or programming.

10. Jurisdiction

This agreement is governed by the laws of the Republic of Argentina. Any dispute arising from this agreement shall be submitted to the courts of the City of Buenos Aires.