Site Migration
Updated last year
When you sign up for any of our hosting plans, we can manage the migration of your site to our servers.
To do this, you will need to have a hosting plan, and send us the access details for your previous provider, along with your preferred day and time window so we can coordinate the task.
We will migrate all your content, emails, databases, and configurations, avoiding any interruption to the service.
If you prefer to migrate your site yourself, we explain the process below.
Migrate your site yourself
If your previous hosting provider uses cPanel, the process will be much easier. You should generate a full
account backup, or write to us with your access details so we can help you and speed up the process toward step three.
If you don't have cPanel, we explain below how to complete the full migration.
Data migration
Create email accounts
Verification
Change DNS
Data migration
If your account with your previous provider has cPanel, email us and ask us to perform the migration, sending us your control panel access details. Otherwise, you will need to upload the files to our hosting service manually (don't forget to import the databases if you use them), via FTP or through your browser.
Create email accounts
If you use email accounts from your “old” hosting account, log in to our control panel and create the corresponding accounts so that when you change the DNS, all emails that previously went to your former provider start arriving at our servers (so no emails are lost).
To migrate your content, you can use ImapSync.
Verify that the migration was successful
If you want to make sure your website displays correctly, you can access it using the temporary URL we sent in the welcome email and edit your computer's hosts file so it points to our servers, even though the domain has not yet been delegated. Find out more about how to do this here.
Change DNS
Once you have created the email accounts and confirmed that the site has been migrated correctly, the final step is to point the DNS to our servers. If you don't know how to complete this step, contact the company where you registered your domain.