How to Connect via FTP
Updated 3 months ago
A convenient way to manage the files in your account is to use an FTP client (File Transfer Protocol).
To connect to your account this way, you will need two things: your login details (which we sent you in the welcome email when your plan started) and an FTP client (software). We recommend the free program FileZilla, which you can download here.
Once it has been downloaded and installed, go to File > Site Manager and configure your site as follows:
In the "Host" field, simply enter ftp.misitio.com (replacing "misitio.com" with your domain's correct URL).
Encryption: Use explicit FTP over TLS if available
Remember that we sent your username and password in the welcome email.
After entering these details, click the "Connect" button. You may be asked whether you trust the connection certificate; if so, accept it.
If you want to use encryption (a secure connection), you will need to connect to the hostname of the server where your account is hosted. Please contact us if you are not sure which one it is.