Resource Usage and 503–508 Errors

Each hosting plan has a specific limit for CPU, RAM, simultaneous processes, and number of files.

If your website exceeds the resource limits of your hosting plan, you will see one of the following errors when you try to visit it:

508: Resource Limit Is Reached 503: Service Unavailable

To check your site's usage, you can log in to your cPanel and select the Resource Usage option.

Access your cPanel as follows:

(You must replace "misitio.com" with the correct domain for your website).

Once you've done this, look for the Resource Usage tool to keep track of what is happening with your plan in relation to your traffic or application demands:

If you then click details, you can select the dates and analyze your site's historical usage.

Each line in the last table, "Faults," indicates the number of failures on the site due to insufficient resources.

A lack of resources will show a 503 error to any new visitor until your plan has sufficient resources to process the new request.

If you want to analyze your application and the reason for its resource usage in detail, you can use our PHP X-Ray tool to obtain all the details.

Tips for reducing resource usage

1. Keep applications, plugins, and templates 100% up to date
   If you use WordPress, Moodle, Magento, or any other CMS, make sure your application is 100% up to date, along with its plugins and themes.

2. Use the latest version of PHP
   From your cPanel, you can choose the PHP version you want. We recommend using PHP 8.0 or higher.

3. Enable caching in your application.
   We use LiteSpeed for all our shared hosting plans. If your site uses WordPress or Magento, you have a dedicated plugin available to optimize your site.

You can consult our blog for various guides (such as how to optimize WooCommerce), or write to us so we can analyze your case in depth.