Resource usage and 503–508 errors

Each hosting plan has a specific limit for CPU, RAM, simultaneous processes, and the number of files.

If your website exceeds the resource limits of your current plan, you will see one of the following errors when you try to visit it:

508: Resource Limit Is Reached 503: Service Unavailable

To check your site's usage, you can log in to your cPanel and select the Resource Usage option.

Log in to your cPanel as follows:

(You must replace "misitio.com" with the correct domain for your website.)

Once there, look for the Resource Usage tool to always have an idea of what is happening with your plan in relation to the demand from your traffic or applications:

If you then click details, you can select the dates and analyze your site's historical usage.

Each line in the last table, "Faults," indicates the number of failures on the site due to insufficient resources.

Insufficient resources will show a 503 error to any new visitor until your plan has enough resources to process the new request.

If you want to analyze your application and the reason for its resource usage in detail, you can use our PHP X-Ray tool to get all the details.

Tips for reducing resource usage

1. Keep applications, plugins, and themes 100% up to date If you use WordPress, Moodle, Magento, or any other CMS, make sure your application, plugins, and themes are 100% up to date.

2. Use the latest version of PHP From your cPanel, you can choose the PHP version you want. We recommend using PHP 8.0 or higher.

3. Enable caching in your application. We use LiteSpeed for all our shared hosting plans. If your site uses WordPress or Magento, you have access to a dedicated plugin to optimize your site.

You can consult our blog for various guides (such as how to optimize WooCommerce), or write to us so we can analyze your case in depth.